Exam Postponement and Cancellation

Cancellation

If you have already registered to take the examination and you must cancel, please contact ABNN at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Withdrawal requests received by the ABNN office at least 14 days prior to the scheduled examination date will receive a refund of their application fee minus a $100 administrative fee. Examination withdrawals received by the office fewer than 14 days prior to the examination receive no refund.

Postponement

If you wish to move to the next exam window, you will need to contact Iso-Quality testing at 866-773-1114 to process this request.  Requests to postpone must be received at least 14 days prior to the scheduled examination dates. Please note your original valid test date will not change and if you do not complete the exam by your valid test date you will be required to submit another application and pay all associated fees. You are only able to change your exam window one time.

Rescheduling

If you find that you need to reschedule your computer-based testing (CBT) examination date to a different date or time within the testing window, please use your CBT login information to reschedule your date online or contact Iso-Quality Testing at 866.773.1114. Please note that you will be required to pay a $25 fee to reschedule if you have already registered for an examination time. If you need to reschedule to another examination administration, please follow the above directions for postponement.